Chief Information Officer (CIO)

Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Capital.com is seeking a highly experienced and strategic Chief Information Officer (CIO) to oversee and manage the company’s information technology strategy and infrastructure. This pivotal role will report directly to the COO and will be responsible for ensuring that the company’s technology operations align with its regulatory obligations, business objectives, and future growth plans. The ideal candidate will have extensive experience in a fast-paced, regulated financial environment and a strong understanding of the complexities faced by CFD brokers.

Key Responsibilities:

-IT Strategy & Leadership: Develop and execute a forward-thinking IT strategy that supports business growth, regulatory compliance, and operational efficiency. Ensure alignment with overall corporate objectives and financial industry regulations
-IT Operations & Service Management: Oversee the company’s IT operations, including the management of a 24/7 operations centre and service desk to ensure continuous availability and performance of critical systems and infrastructure. Lead key service management functions such as incident, change, problem, and asset management, ensuring efficient resolution of issues and minimization of downtime
-Regulatory Compliance: Ensure the highest levels of data protection and IT system integrity, meeting the requirements of financial authorities in all of our jurisdictions. Collaborate closely with compliance and cybersecurity teams to safeguard customer data and meet stringent regulatory obligations. Ensure that IT systems are audit-ready and compliant with regulatory standards across jurisdictions
-Infrastructure Management: Lead the design, implementation, and maintenance of scalable IT infrastructure and resilient networks, both on prem and cloud, to meet the demands of a 24/7 financial services environment
-Digital Transformation & Innovation: Spearhead initiatives to modernize and innovate the company’s technology stack, enhancing customer and employee experiences, improving operational efficiencies, and ensuring a competitive edge in the fintech landscape
-Vendor & Stakeholder Management: Cultivate and manage relationships with critical technology partners, vendors, and internal stakeholders. Negotiate contracts, drive performance, build and maintain exit plans, and ensure service levels meet the company’s needs
-Team Leadership & Development: Build, lead, and mentor a high-performing IT team. Foster a culture of collaboration, continuous improvement, and technical excellence. Champion staff development, ensuring the team remains at the cutting edge of innovation.
-Disaster Recovery & Business Continuity: Establish and maintain comprehensive disaster recovery and business continuity plans, ensuring the company’s readiness to handle crises without disruption to operations or customer services
-Budget & Asset Management: Manage the IT budget and drive IT asset management practices, ensuring efficient allocation of resources and investments in technology that drive business value while
-Employee Technology Experience: Ensure that all employees have the necessary tools, support, and technology to perform their roles effectively by overseeing IT helpdesk services and workplace technology solutions. Manage the deployment and maintenance of hardware, software, and communication tools across all global offices. Lead the build-out and optimization of office technology infrastructure, ensuring seamless collaboration, productivity, and a consistent employee experience across diverse locations worldwide.

Key Requirements:

-Experience: 10+ years of experience in senior IT leadership, ideally within a regulated financial services environment. Experience within the CFD, brokerage, or trading sectors is highly desirable
-Education: Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field. Relevant certifications such as CISSP, CISM, ITIL, or PRINCE2 are preferred
-Regulatory Knowledge: Strong understanding of regulatory frameworks in financial services, particularly MiFID II, GDPR, and other relevant financial regulations applicable to the European Union, UK and other jurisdictions in which we operate. Experience navigating compliance within regulated fintech environments
-Technical Expertise: Expertise in IT infrastructure, cloud technologies (AWS experience highly preferred), cybersecurity, VoIP technology, resilience, productivity tools (incl. gSuite, Slack, Jira), identity and access management (Okta), and various endpoint devices (Mac, Windows, Unix). Proficiency in overseeing scalable platforms and managing technological risks associated with fast-paced trading environments
-Leadership: A proven track record in leading and managing diverse, geographically dispersed IT teams, with the ability to deliver complex technology projects on time and within budget
-Communication Skills: Excellent interpersonal and communication skills. Ability to convey complex technical ideas to non-technical stakeholders, including senior leadership and regulators
-Problem-Solving: Strategic and forward-thinking with robust problem-solving capabilities. Able to anticipate and mitigate risks, making proactive decisions to ensure the business’s long-term resilience and growth.
-Language: Business level proficiency in English or above (equivalent to B2 or above in CEFR)

What you will get in return:

-Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
-Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
-Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
-Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
-Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
-Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
-Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
-Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

[Applicable only to candidates from Poland]: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.